FAQ
Frequently Asked Questions
Find answers to common questions about Motion Meda service , from payment processes to installation assistance, all in one place.
What Is Motion Media?
Motion Media is a website that provides the best UK/Usa and worldwide IPTV services to its customers.
It offers a wide range of channels and content, including sports, movies, and TV shows, at a lower price than traditional cable TV,Including FREE extra Movies & Series on demand.
What does the package include?
When you subscribe to Motion Media, you get login credentials to IPTV server with instructions for how to setup it on your device via our direct contact via Whatsapp/Telegram
How do i access channels?
To access Channels, you need a stable internet connection 15Mb+ and a compatible device such as a set-top box, stick, computer, or most mobile devices. You can then subscribe to a package and start watching your favorite channels and on-demand films and serfies.
What payment methods are accepted?
Motion Media accepts various payment methods, including Bank Trans , credit cards,Apple/Android Pay, PayPal, and Most cryptocurrencies such as Bitcoin,LTC. (subject to avalibilty)
What is Motion Media Refund Policy?
Motion Media offers 48 Hour Money back guarantee to its customers. If you are not satisfied with the service, you can request a refund within 48 Hours of your subscription starting.
What happens after i complete payment for Motion Media?
After payment, you’ll receive an email with login details and a guide link for installation. You Can also contact Us via WhatsApp/Telegram for further assistance quoting your order number.
Do I need a VPN to protect my browsing and connection details?
You don’t need a VPN, all browsing data are end-to-end encrypted even our own team doesn’t have access to your connection details.
Is my personal information safe?
We take the privacy and security of our customers’ information seriously. We have implemented robust security measures to protect your personal and payment details using payment providers. For more information, please refer to our Privacy Policy or contact us.
Are channels subject to change?
We cover mainly UK/USA Channels but also cover many other worldwide channels that can be subject to change without notice , we do our best to ensure your streaming is 99.9%.
Does This Service (IPTV) Work In My Country?
IPTV works all over the world, no matter where you live or where you are. Since you have a stable Internet connection, you will be able to watch thousands of TV channels 4G/5G Included for on the move.
Do we allow VPN use?
Yes we allow VPN use on all devices and users if your subscription is 1 connection only.
Are there any hidden fees or additional charges?
We believe in transparent pricing, and there are no hidden fees or additional charges beyond the subscription cost. What you see is what you pay.
When Will I Receive My Subscription Credentials?
Upon completing the payment process for your IPTV subscription, we strive to send your subscription credentials as soon as possible. Typically, this occurs within minutes of a successful payment. We understand the importance of providing you with quick access to our service, and our team works diligently to ensure prompt delivery of your login details. If you encounter any delays in receiving your subscription credentials, please reach out to our customer support team via WhatsApp or Telegram, and they will assist you promptly. Your satisfaction is our priority, and we appreciate your patience in the rare event of any unforeseen delays.
What is IPTV?
Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats.
What are recommended devices?
After subscription and get the IPTV server. For a great experience, we recommend you to use a branded Device such as IOS/ANDROID phone or tablet, 4K android box , Nvidia shield , 4k/4k max Stick , windows desktop.
